live-whatsapp

Other

WhatsApp Cloud API channel for togo live agents — inbound + outbound. A live.Channel driver for togo-framework/live.

togo-framework

bash

togo install togo-framework/live-whatsapp

Install

bash

togo install togo-framework/live-whatsapp

Blank-import the package to activate it; the live plugin picks up the registered whatsapp channel automatically.

import _ "github.com/togo-framework/live-whatsapp"

What it does

Egress — delivers an agent's reply out to a WhatsApp thread via the WhatsApp Cloud (Graph) API. The recipient is the conversation's external_ref (the customer's wa_id / msisdn).
Ingress — mounts a Meta webhook that verifies the subscription handshake and ingests inbound text messages as user prompts on the matching conversation.

Configuration

Env	Required	Default	Description
WHATSAPP_TOKEN	yes	—	Graph API bearer token
WHATSAPP_PHONE_ID	yes	—	Sender phone number id
WHATSAPP_API	no	https://graph.facebook.com/v21.0	Graph API base URL
WHATSAPP_VERIFY_TOKEN	yes (ingress)	—	Webhook verification handshake secret

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If WHATSAPP_TOKEN / WHATSAPP_PHONE_ID are empty, delivery is a no-op.

Webhook URLs

Point your Meta app's WhatsApp webhook at:

Method	Path	Purpose
GET	/api/live/channels/whatsapp/webhook	Meta verification handshake
POST	/api/live/channels/whatsapp/webhook	Inbound message delivery

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